Coronavirus comms from UK fintechs in business banking

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The impact on businesses by the Coronavirus is immense and the government has rapidly put a lot of support in place to help businesses through. Fintechs who operate business accounts are campaigning on behalf of their customers and getting relevant information to them as soon as they can.

This is a collection of publicly available coronavirus communications from business banking fintechs, each with a short bullet point summary of key messages. This is not a battle format and carries no opinion. Nor is this a complete picture. The situation is evolving.

If you have additional links, amends or info, please get in touch.

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ANNA Money

Business banking

Support available 24/7
Covid telephone support trialled
Guides about government support and freelancer support
Partnered with Funding Xchange for access to CBILS
Highlights businesses who are adapting
👉 How the government can help (blog)
👉 Guide for freelancers (blog)
👉 Lessons from Feast London (blog)
👉 Message from customer support (blog)

Holvi

Business banking

Phone support temporarily suspended
Links to information for sole traders and small businesses
👉 Coronavirus support hub
👉 Resources for sole traders (blog)
💪 How Finnish 'Sisu' can help (blog)

Metro bank

Business banking

Contact your Local Business Manager for CBILS (10-14 days to drawn down)
Call centre is busy
Reduced store opening hours and not open weekends
2 metre social distancing in stores
Stay safe from fraudsters
👉 Store opening hours
👉 Coronavirus hub page (business customers)

Mettle

Business banking

Operating as usual
Links to advice and guidance
Beware of fraud
Post office closures could make it difficult to pay in cash
👉 A message to our customers (blog)
👉 Government support explained (blog)‍

Monzo for Business

Business banking

Support available if you're in financial difficulty
Internal response team
Partnered with Funding Xchange for access to CBILS
Government support for small businesses and self-employed explained
CEO waives salary for 12 months
👉 Help with your Monzo account (blog)
👉 Support for self-employed (blog)
👉 Support for small business (blog)
👉 CEO salary announcement (TechCrunch)
👉 Monzo API calls during clap for NHS (tweet)

Pleo

Business banking

New customers get Pleo free until July 2020
Webinars to help businesses control costs and work remotely
Company spending tips
Remote working tips
👉 Webinar sign up
👉 Save money and keep productive (blog)
👉 Working from home (blog)
👉 Pleo free for 3 months (new customers)

Revolut Business

Business banking

Quash rumours and false information (Revolut raised $500M this year)
24/7 support but possible longer wait times
Links to government support
Working at home tips
👉 A message to our business community (blog)
👉 Message from the founder (blog)
👉 How to stay productive (blog)

Starling for Business

Business banking

Deposit cheques via the app (up to £500)
Banking is fully remote via app
Contactless card limit increases to £45
Insurance partnerships with Anorak, Nimbla, DigitalRisks, Cybersmart
Details of government help for self-employed
Tips for small businesses
👉 Help for self-employed (blog)
👉 Coping with coronavirus (blog)
👉 Business banking in your hand (blog)

Tide

Business banking

Coronavirus aid mailing group
IR35 reforms delayed until April 2021
Avoid scams
Member solidarity initiatives
Information about financial aid, business continuity and wellbeing
👉 Join mailing group
👉 Solidarity initiatives
👉 Open letter from CEO
👉 Coronavirus Help for Businesses (Blog category)

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